This Return Policy outlines the conditions under which products may be returned.

Please review carefully before placing an order.

Return Policy

Return Window

  • Customers may request a return within 3 days of delivery.
  • Return requests made after this period will not be accepted.

Eligibility for Return

Returns are accepted only if:

  • The product is unused, unmodified, and in original condition.
  • Original packaging, box, manuals, warranty cards, and accessories are included.
  • No physical damage, scratches, or signs of use are present.

Non-Returnable Situations

Returns will not be accepted for:

  • Change of mind or personal preference.
  • Color, size, or model mismatch chosen by the customer.
  • Products damaged after delivery.
  • Products used, tested extensively, or altered.
  • Clearance, discounted, or promotional items (unless defective).

Return Shipping & Charges

  • Customers are responsible for all return courier charges
  • Original delivery charges are non-refundable
  • Get The Gadget is not responsible for damage or loss during return shipping

Warranty & Return Process

  • Contact our support team via phone, WhatsApp, email, or social media
  • Provide order details, issue description, and supporting photos/videos if requested
  • Follow instructions provided by our support team
  • Ship the product to our designated mailing address for inspection

Do not send products without prior approval. Unapproved returns may be rejected.

Mailing Address
(For Returns & Warranty Claims)

233, GPB, Toyenbee Circular Road, Motijheel, Dhaka – 1000

This is a mailing address only. Get The Gadget operates as an online-only brand.

Customer Support

For any queries, customers can contact us via: Phone, WhatsApp, Email, Social media platforms. Our support team will assist in tracking and resolving any concerns.

Contact Us